Feemo public policy
Cancellation / Return / Refund Policy
Cancellation, paid access and exceptional billing review for Feemo digital SaaS subscriptions.
- Effective date
- 27 September 2026
- Last updated
- 27 September 2026
- Version
- 2026-09-27-v1
1.Digital service; returns and exchanges
This policy covers payments to Faheem Irfan Technologies for Feemo SaaS subscriptions and related software charges. Feemo supplies digital software and services. Physical returns and physical-product exchanges do not apply to these fees.
2.Cancel at any time
Request cancellation through your Feemo subscription settings or authenticated Support, or contact us using the details below. Cancellation stops future automatic renewal. It does not immediately remove already-paid access: your paid plan remains available until the exact end of the current paid billing period shown in your account.
3.Period end and reversal
Where the system supports it, you can reverse a scheduled cancellation before period end. This does not recreate a stopped payment-provider mandate. At period end a cancelled subscription does not renew unless a new renewal is allowed by the payment and subscription lifecycle rules and the required payment is confirmed.
4.Normal cancellation and refunds
Voluntary cancellation does not automatically refund the unused portion of your current paid term. Feemo does not promise automatic prorated cancellation refunds.
5.Exceptional billing review
Contact Feemo about duplicate or incorrect charges, a confirmed payment where the corresponding paid service was not provided, or a refund required by applicable law or payment-provider rules. We review the subscription and provider record before deciding the appropriate action. Approved refunds are returned through the relevant payment method/provider where supported. Bank/provider posting or reversal time can be outside Feemo's direct control.
6.Plan changes and purchased pricing
Downgrades and capacity reductions take effect under Feemo's existing period-end rules; business records and history are not deleted to satisfy a lower plan. Upgrades may require the actual mid-cycle or prorated payment shown at checkout. Your purchased pricing remains valid for the paid term; future price changes apply from the next renewal. Payment confirmation remains authoritative for paid access.
7.Billing complaints
Contact Faheem Irfan Technologies at [email protected] or 03000958951, or use the public Contact page or authenticated Support. Include your account/business name, relevant subscription/payment reference and a brief description. Keep your receipt. If a payment appears more than once or your bank/wallet shows an unexpected debit, contact Feemo before paying again. Never email passwords, OTP codes or payment credentials.
8.Independent merchant purchases
Products bought from an independent merchant using a Feemo-powered storefront follow that merchant's customer-facing cancellation, return and refund policy. Providing software or hosting does not make Faheem Irfan Technologies the seller of that merchant's products.
These public policies explain the baseline terms for using Feemo. Businesses should obtain independent legal advice for obligations specific to their country and operations.
Questions about these terms